Legal Policy Page

Terms of Service

This website is operated by Corinne Elizabeth Ltd. Corinne Elizabeth Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

About us

Corinne Elizabeth Ltd is a Private Limited Company incorporated and registered in England and Wales. Registered Company Number 14730134.

Intellectual property

All intellectual property on this website is owned by us or our licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are owned, registered and/or licensed by us. All content on the website, including but not limited to text, software, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content is a collective work under United Kingdom and other copyright laws and is the proprietary property of Corinne Elizabeth Ltd. All rights reserved.

Acceptable use

You agree not to use this website for any unlawful purpose, or any purpose prohibited under this clause. You agree not to use this website in any way that could damage the website, the services or the general business of Corinne Elizabeth Ltd.

You further agree not to use and/or access the website:

  • To harass, abuse, or threaten others or otherwise violate any person's legal rights;

  • To violate any intellectual property rights of us or any third party;

  • To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;

  • To perpetrate any fraud;

  • To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;

  • To publish or distribute any obscene or defamatory material;

  • To publish or distribute any material that incites violence, hate or discrimination towards any group;

  • To unlawfully gather information about others.

Privacy Policy

This privacy policy sets out how Corinne Elizabeth Ltd uses and protects any information that you give us when you use this website. Corinne Elizabeth Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Corinne Elizabeth Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store credit card details.

Payment providers

Payments are taken via the secure payment provider “Stripe”. For further information about how your payment information is used please see Stripe’s Privacy Policy.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor data

This website collects personal data when you visit, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

When you submit information to this website via our contact webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. 

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Flodesk, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • You have scheduled an appointment or online class

  • Your customer account password has been reset or updated

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment

  • Files you uploaded

We share this information with Acuity Scheduling, our scheduling service provider, so that they can provide online booking services to us.

Disclosure of Your Personal Data

We may disclose your information to members of our organisation to enable us to carry out the delivery of our products and services. We will only disclose your information externally where we have a duty to comply with a legal or regulatory obligation, or where we may sell any part of the businesses or assets.

Your Rights

You have the right to:

  • Access, correction, erasure of your personal data

  • Objection to and restriction of processing of your personal data

  • Transfer of your personal data

  • Withdrawal of your consent where provided

Unless specifically requested, we do not delete your data if you unsubscribe from direct marketing but hold your information as ‘suppressed’ within our data processing platforms.

Coaching Terms & Conditions

Cancellation & Refund Policy

1 to 1 Mind-Body Coaching Sessions

1-1 mind-body coaching sessions are non-refundable. This includes single sessions, 3 session package and eutaptics® FasterEFT™ Practioner-in-Training sessions and packages.

Should you need to reschedule or cancel a coaching session, you may do so by providing 24 hours' notice in advance of your session time. You can reschedule your appointment by clicking the change / cancel appointment button in the confirmation email from Acuity scheduling or by emailing us directly at hello@corinne-elizabeth.com.

Sessions cancelled within 24 hours of the session start time are subject to a £50 late cancellation fee, which will be charged to your card on file. 
If you do not show up for your scheduled appointment and do not provide sufficient notice, the full session fee will be charged.

Emergencies and special circumstances will be handled on an individual basis.

Come Home to Your Self - 3 Month Container

I require that you commit to at least one month of coaching before the option to cancel. If, after the first month, you decide that this coaching container is not right for you, you will receive a refund for the remaining two months. This ensures that you have ample time to experience the coaching process and make an informed decision about continuing. To initiate the refund process, please inform us in writing via email.

If you need to reschedule a session within the 3 month coaching partnership please do so by providing 24 hours' notice in advance of your session time. You can reschedule your appointment by clicking the change / cancel appointment button in the confirmation email from Acuity scheduling or by emailing us directly at hello@corinne-elizabeth.com.

Emergencies and special circumstances will be handled on an individual basis.

Online group classes

Online group classes, including the Freedom + Flow Tapping Group and the Embodied Women’s Circle are non-refundable.

You can reschedule your booking to another date of the same class type, up to 24 hours before the session. You can reschedule your class booking by clicking the change / cancel appointment button in the confirmation email from Acuity scheduling or by emailing us directly at hello@corinne-elizabeth.com. Unfortunately, if classes are canceled within 24 hours or if you do not show up for the class the full fee will be taken.

payment terms

Fees are payable in advance of each coaching session and will be required to arrange a coaching appointment and/or to book a coaching package. Where payment has not been received in advance of a coaching session Corinne Elizabeth is not obliged to provide the session.

Fees can be paid online by debit or credit card using the secure “Stripe” payments gateway linked to the “Acuity Scheduling” bookings platform.

Confidentiality

All information supplied by clients in coaching sessions, email and private communication, discovery calls and intake forms, will be treated as strictly confidential. It will not be disclosed to a third party without the client’s prior permission, unless where required by law, or where action might be necessary to prevent harm to the client or someone else.

Disclaimer

Corinne Elizabeth is a Somatic Mindset and Emotional Wellbeing Coach and an Advanced eutaptics® FasterEFT™ Practitioner. The services provided are intended to support personal growth and emotional wellbeing. They are not a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition.

The effectiveness of the coaching and practices can depend on various factors, including your level of commitment, engagement in the process, and individual circumstances. While many clients experience significant benefits, outcomes cannot be guaranteed and individual results may vary.

Changes to the Legal Policy Page and Terms of Service

Corinne Elizabeth Ltd Terms of Service including the Legal Policy’s outlined above are effective from 9th April 2023.

Corinne Elizabeth Ltd Terms of Service are subject to change, please review this policy page regularly for updates.

Corinne Elizabeth Ltd Terms of Service was last updated on 7th August 2024.

Contact

Questions about the Terms of Service and Privacy Policy can be sent to us at hello@corinne-elizabeth.com